RFID technology whitepaper: How stores turn into ‘Omnichannel Hubs’ and become the heart of a seamless shopping experience

10 September 2020 – Online and offline shopping belong together. Driven by the reality we are currently living in, consumer behaviour is shifting rapidly and has become more digital than ever. Just to share a fun fact, experts say that we are now five years ahead of where we would normally be when it comes to the adoption of digital shopping. In this world, the availability of merchandise has become more important than ever.

The adoption of the ‘new normal’ forces retail organizations to look at opportunities and ways to fulfill e-commerce orders from their store network. In order to be able to sell online, retailers use their store stock for the fulfillment of online orders. Thus, stores are becoming ‘Omnichannel Hubs’ or so-called ‘mini DCs.’ This model allows retailers to continue to make sales while decreasing the number of people who are actually in the stores.

One of the key questions amongst retailers is how they can leverage their store stock to make sure they don’t miss sales opportunities due to an inaccurate view of their inventory levels. To tackle this challenge in an agile way, smart implementation of technology is essential. Retail IT-departments are lining up to make their organizations as successful as possible by choosing wisely from a wide variety of available technologies. In this context, RFID is a proven enabler for creating end-to-end stock visibility on item level in real time, item-level, real-time stock visibility.

By Zebra Technologies

Source : www.fashionunited.uk

Zebra Unveils Mobile Computers for Retail, Logistics

The RFID company’s TC21 and TC26 devices, designed to increase productivity in these sectors, are aimed at businesses of all sizes.

Zebra Technologies’ TC2x family

BY EDSON PERIN – RFID reader maker  Zebra Technologies has launched a pair of corporate mobile computers known as the TC21 and the TC26, aimed primarily at the retail and logistics sectors. The equipment was developed specifically for Latin American businesses, taking into account the needs of companies in the current world and offering a solution to the challenges posed by the COVID-19 pandemic—namely, maintaining social distancing and boosting efficiencies.

The high demand for e-commerce has forced companies to have more agile and secure processes, greater consistency between sales channels and faster delivery options. It has also become necessary to maximize efficiency with fewer employees in the workplace, with workers maintaining social distancing and avoiding physical contact as much as possible. Zebra’s new releases feature an Android-based operating system and are intended to offer a solution to these challenges.

“The TC21 and TC26 improve the productivity and efficiency of workers from companies of all sizes, including small and medium-sized ones, since the functionalities and applications can be adapted according to a client’s needs,” says Vanderlei Ferreira, the president of Zebra Brazil. The integrated scanner, the high-quality voice transmission and the various wireless connectivity options of the devices are intended to keep workers and decision makers in touch, without the need for personnel to physically approach each other.

The system is designed to allow the evolution of workflows without interruptions, Zebra reports, providing efficiency to a business’s entire operation. With long-lasting batteries, the devices can cover 10- to 14-hour shifts. The batteries are removable and can be charged without requiring the equipment to stop functioning. Since the units are resistant to falls and external factors, such as dust and rainwater, they can be utilized for both internal and external operations.

“The new devices in the TC2x family provide companies with a significant return on investment, both in the short and long terms,” says Paulo Takahashi, a sales engineer at Zebra Brazil. “Due to the pandemic, companies must adapt their operations to recover not only their businesses but also the economy as a whole. Mobile technology solutions bring visibility, efficiency and, consequently, better customer service.”

Source: www.rfidjournal.com

Danish ‘Super’ Hospital AUH Deploys Zebra Technologies’ RFID

AUH, the new university hospital in Aarhus, is the first of several super hospitals that will be built in Denmark over the next 5 to 10 years. Constructed to extend the existing hospital, the new site will cover 100 hectares and will be the largest hospital in Northern Europe, with 9,500 employees and a capacity for 4,000 patient visits daily. AUH is designed to offer all the latest technology and state-of-the-art equipment to keep up with constantly evolving healthcare systems. And one of its key requirements was the installation of a fully automated solution to provide visibility of the location of its resources including staff, medical equipment, medications and patient samples.


AUH’s staff were spending too long trying to locate resources such as equipment, medications and people. In keeping with the visionary ethos of the hospital, it set out to find a better way to track and locate staff, medical equipment, samples and medications.


Following an extensive search and pitch process from a number of IT providers, Det Nye Universitetshospital  Aarhus (DNU), who were responsible for the extension of the hospital, commissioned Zebra Technologies and its partner Lyngsoe Systems to deploy a new RFID solution throughout AUH. The decision was based on the accuracy and reliability of Zebra’s products and Lyngsoe’s experience in RFID systems, which spans 3,200 installations in 60 countries.

The implementation of RFID is part of a larger logistical solution provided by Systematic. As a partner and subcontractor to Systematic, Lyngsoe showed how its solution would interface with Systematic’s solution, Columna Service Logistics, used at AUH. The hub of the new system is Lyngsoe Live Logistics’ platform. The platform manages and ensures consistent data capture from all the RFID readers and antennas in real time.

It has a scalable, five-layer architecture and is designed according to EPC Global Network Architecture and GS1 standards. The first layer relates to the identification of the resources. This is achieved through the attaching of RFID tags: whether a tag embedded within an employee badge, or attached to a wheelchair or medicine packaging, for example.

Due to the extreme variance in resources that needed to be tagged, Lyngsoe Systems helped DNU select circa 20 different RFID tags, best suited to the size and material of each item used at AUH. Tags are read by Zebra’s FX7500 Fixed RFID Readers as the resource moves around the hospital.

Each reader has two AN480 RFID Antennas to ensure optimal scanning performance and has been positioned in a strategic location to ensure reliable data capture. The RFID data is captured and filtered by Lyngsoe’s EDECS RFID Integration Software, which has been installed on AUH’s central servers. EDECS also contains a Reader Management module and Network Management System, which controls the RFID readers, to ensure the system is operating optimally. These stages incorporate layers two and three of the platform.

Layer four comprises sharing and exchanging the data collected with Systematic’s Columna Service Logistics. Hospital personnel access the Columna application on their mobile phones, computers and tablets layer five and can locate the nearest equipment, medication, resource or best-qualified member of staff.


The RFID solution from Zebra Technologies, Lyngsoe and Systematic has proved successful during the intensive pilot stage; the new system has cut the time spent finding items such as beds, medical equipment, trolleys and medication significantly. Most importantly, staff can quickly find colleagues such as the nearest specialised doctor to ensure the best patient care in an emergency.

The FX7500 RFID Readers are reliable and accurate, with their next-generation reader platform ensuring excellent reader sensitivity and interference rejection, so personnel know they can rely on the data they are seeing on Columna Service Logistics. In addition, the tracking of patient samples minimises the risk of error and contributes to a solution that’s improving patient care and helping staff optimise productivity.

Source: www.Zebra.com